We will work with you on your delivery needs, doing everything we can do stay within a 2 week window for delivery. Rush service is available, in some cases, for an additional fee.
All packages are shipped via UPS or USPS with tracking. Shipping speed is determined by the shipping option requested. Note that shipping time estimates are in addition to the 2 week turnaround.
If you choose the Local Pickup option, you will receive an email or text once your order is ready to be picked up.
Nobody likes having their contact information given out. We will not do this!
From time to time, we will post photos of orders on our social media pages. We will not tag you unless requested. If you would rather your order photo not be posted, please let us know!
Hats require a purchase of at least 2 dozen, quantity discounts are given at 4 dozen.
Other items generally do not have a minimum, however, we do specialize in logo embroidery for groups and quantity discounts are given.
Customers in certain states may be required to remit use taxes. If your organization is exempt, please supply Initial Threads with your resale certificate prior to placing your order.
We accept credit cards with a service charge of 3.5% convenience charge, Venmo, and ACH.
We accept business-personal checks as well.